Select and configure your headset's speaker on the Playback tab of the Sound dialog box.
#How to setup usb headset windows
To access the Sound dialog box, right-click the Speaker icon in the notifications area of the Windows taskbar. You can also select and configure your speaker and microphone devices using the Windows Sound dialog box. This headset plugs directly into the USB port but I havent been able to find a solution that allows for a y-jack (where the agent handles the call and a supervisor sits next to them and is connected to the same call). Selecting and Configuring Audio Devices in Windows Im looking for a y-jack solution to work with a Jabra Evolve 40 USB headset used for a VOIP soft-phone in our call center. Note: If your USB headset device comes unplugged during use, the default windows audio devices will be used until the headset is plugged back in. Note: In most cases the microphone and speakers should be set to a USB headset device. You can use a USB headset for your calls if your phone has a USB port. Select Use custom device settings and then specify the speaker and microphone devices you want to use. An analog headset has rounded plugs that connect to the computer audio jacks. A USB headset has a flat, rectangular plug that connects to a USB port on your computer. After completing these steps, check if your headset is working properly. Using a Headset Using a Headset You can use a USB headset or an analog headset with Cisco IP Communicator. Click the Set Default button, then click OK to save the change you’ve made. Once the Sound settings window is up, select your USB headset. Go to the right pane, then click Sound Control Panel under Related Settings. Select Use default communication devices if you want to use the devices that are specified in Windows as the default communication devices. Select Open Sound Settings from the options. In the Options dialog box, click Audio Configuration. To select the audio devices (headset) to use within SIP Soft Phone, follow these steps: Turn on your Computer Connect the headsets USB plug into the computers USB port. Setup Setting up the HSVECSPUSB for Express Scribe is easy.
#How to setup usb headset mac os
Selecting Audio Devices in SIP Soft Phone Spectra USB Headset HSVECSPUSB This headset requires a USB port and one of the following operating systems: Windows 98, ME, 2000, XP or Mac OS X. You can select specific speaker and microphone devices, or choose the Windows default communication devices in the Audio Configuration section of the Options dialog box.
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